Returns & Exchanges
At StreetX, we want you to be fully satisfied with your fresh gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Please note that limited edition drops and final sale items are not eligible for return unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags are intact and the garment is in its original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Quality Check & Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing